Business Development Manager/Voice
We are looking for an experienced and motivated Business Development Manager to join our international Voice team. The ideal candidate will have a strong background in wholesale voice trading, carrier relations, and route development, with proven experience in building and maintaining profitable interconnections globally.
Key Responsibilities
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Identify, prospect, and onboard new voice partners, carriers, and clients in the wholesale market.
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Manage and expand existing customer and supplier relationships to maximize revenue and profitability.
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Negotiate interconnect agreements, bilateral deals, and rate updates with carriers and partners.
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Collaborate with the routing and technical teams to ensure service quality, cost efficiency, and stability.
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Monitor traffic performance, analyze margins, and take proactive actions to optimize routes.
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Represent the company at telecom conferences, exhibitions, and online meetings.
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Stay informed about market trends, competitors, and rate movements.
Requirements
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Minimum 2 years of experience in international voice wholesale or carrier relations.
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Strong network of operators, aggregators, and Tier 1–3 carriers.
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Deep understanding of CLI, non-CLI, retail, and call center routes.
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Excellent communication, negotiation, and presentation skills.
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Analytical and commercially minded, with the ability to manage margins effectively.
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Self-motivated, proactive, and results-driven.
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Fluent in English; additional languages are an advantage.
Success Metrics (KPIs)
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Achieve monthly and quarterly revenue and margin targets for voice traffic.
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Onboard new active partners per quarter (buyers and suppliers).
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Maintain and improve average gross margin percentage across all routes.
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Increase traffic volume and wallet share from existing partners
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Ensure timely deal execution and customer satisfaction, with consistent follow-up and reporting.
Interested?
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Submit your CV to hr@wicworldcom.com and join our team.
